If you’re looking to apply for a mortgage with us, our team of experts can guide you through the mortgage maze. They’ll take the time to find out more about your individual circumstances and give advice that’s tailored to you.
Already have a Metro mortgage? We always reward the loyalty of our existing customers with our best deals, and offer a no-hassle approach to switching. Head to our Mortgage Rates page to see which option works best for you.
Don’t forget that we offer extra support for our customers to make banking easier. If you’re struggling with anything, please let us know.

Whether it’s your first time or you’re an old hand, look no further for personalised mortgage advice.

Build up your property portfolio with the help of our dedicated mortgage advisors.
Do you need some help with your mortgage? Our friendly team can help you to:
Whether you’re a new or existing customer, we can help you find the right mortgage for you. Get in touch today on 0203 427 1435 or email StoreMortgages@mtroonline.com with details on how we can support you.
Our expert mortgage consultants are available from Monday to Wednesday & Friday, 9am-5:30pm, Thursday 10am-5:30pm.
If you just want to change from one deal to another, you can switch mortgages online.
Our friendly specialists can help with:
Call the Mortgage Operations Helpdesk on 0203 402 8076, Monday to Friday between 9am‑5.30pm.
If you are a first-time buyer, new to Metro or remortgaging, see what you need to do to make the mortgage application process as smooth as possible – and how we help make it happen.
Follow our simple guide to successfully navigating the mortgage lending process.
Take the guesswork out of your buy-to-let mortgage application with our handy guide.