Have you Contact Us Yet?
As part of our commitment to outstanding client service, we are available to help with your financial needs in a way that is convenient for you—whether by email, phone, our online banking platform or one of our Preferred Banking Offices. Please note that we’ve made some adjustments to our hours of operation at our Preferred Banking Offices
Head Office: One Southampton Row London WC1B 5HA
or
Send us an email at: info@mtroonline.com
Ways to bank
Online
Metro 24/7. Check balances, make payments, change your details and open new accounts any time - all with Online Banking.
Mobile
Control your money on the move with our mobile banking app. Check balances, move money, make payments and more wherever you are.
In-store
A friendly face and a quick answer - and all the usual payment services too.
By phone
Talk to a real person in our UK contact centre. We’ve temporarily changed our opening hours – click the button below to check when we're available.
Key to Safety
Need to keep your things safe?
Why not store your most loved items in our secure Safe Deposit Boxes? Check for Safe Deposit Box availability across all of our stores and reserve your place today
What's in store?
Get the most out of our stores
Did you know there's a Magic Money Machine in each store? Use our machines to count your coins, or donate to the AMAZING charity we're partnered with this year
Don't miss our drive-thrus
Banking straight from your car
For quick and easy banking from the comfort of your car, head to our drive-thru stores in Cardiff Newport Road, Luton, Southall, Slough or Merry Hill.
Store closures
Why are some stores closing?
We’ve made the tough decision to close three stores. They all have stores nearby to serve our customers.